Shift Lead - Fast-Casual Leadership & Growth

Capriotti's Sandwich Shop; Las Vegas (NV); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Health benefits (for eligible team)'

Free meals and generous discounts

Flexible scheduling

Ongoing paid training and leadership

Opportunities for advancement

Job summary

Capriotti’s Sandwich Shop is hiring a Restaurant Shift Lead to guide daily operations and support our restaurant team in a fast-paced environment. This role focuses on leadership, coaching, and delivering outstanding guest service to ensure smooth shifts.

We seek individuals who enjoy developing leadership skills in hospitality, with a flexible schedule including nights, weekends, and holidays. Join a growing brand known for award-winning sandwiches and exceptional hospitality.

Qualifications

• Experience in restaurant, food service, hospitality or retail leadership preferred.
• Experience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus.
• Strong customer service and communication skills.
• Ability to lead and motivate team members in a fast-paced environment.
• Excellent time management, organization, and problem-solving skills.
• Must be at least 16 years old.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Supervise and support team members during daily restaurant operations
• Delegate tasks and ensure all shift duties are completed efficiently
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness
• Provide excellent guest service and resolve customer concerns professionally
• Follow company policies for food safety, sanitation, and cash handling
• Assist with scheduling support, labor management, and inventory monitoring
• Maintain cleanliness and organization throughout kitchen and dining areas
• Support smooth shift transitions through clear communication with management
• Recognize and encourage team performance and positive contributions
• Promote a team culture built on respect, accountability, and professionalism

Skills

Leadership

Customer service

Communication

Time management

Problem-solving

Team motivation

Flexibility

Job description

Capriotti’s Sandwich Shop is hiring a Restaurant Shift Lead to guide daily operations and support our restaurant team in a fast-paced environment. This role focuses on leadership, coaching, and delivering outstanding guest service to ensure smooth shifts.

We seek individuals who enjoy developing leadership skills in hospitality, with a flexible schedule including nights, weekends, and holidays. Join a growing brand known for award-winning sandwiches and exceptional hospitality.