Shift Lead: Fast-Casual Leadership & Growth

Capriotti's Hawaii; East Honolulu (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Employee Assistance Program

Health benefits

Free meals & discounts

Flexible scheduling

Paid training & leadership development

Advancement opportunities

Job summary

Capriotti’s Hawaii is hiring a motivated Restaurant Shift Lead to oversee day-to-day operations during assigned shifts, ensuring smooth service, quality food preparation, and a positive team environment.

Join a fast-paced, guest-focused team and gain leadership experience in a growing fast-casual brand. This role offers competitive hourly pay based on experience and opportunities for advancement within Capriotti’s Hawaii.

Qualifications

• Experience in restaurant, food service, hospitality, or retail leadership.
• Experience as Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus.
• Strong customer service and communication skills.
• Ability to lead and motivate team members in a fast-paced environment.
• Excellent time management, organization, and problem-solving skills.
• Dependable, adaptable, and team-oriented mindset.
• Must be at least 16 years old.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Supervise and support team members during daily restaurant operations
• Delegate tasks and ensure all shift duties are completed efficiently
• Maintain Capriotti’s standards for food quality, speed of service, and cleanliness
• Provide excellent guest service and resolve customer concerns professionally
• Follow company policies for food safety, sanitation, and cash handling
• Assist with scheduling support, labor management, and inventory monitoring
• Maintain cleanliness and organization throughout kitchen and dining areas
• Support smooth shift transitions through clear communication with management
• Recognize and encourage team performance and positive contributions
• Promote a team culture built on respect, accountability, and professionalism

Skills

Leadership

Customer service

Communication

Time management

Problem-solving

Team motivation

Flexibility

Job description

Capriotti’s Hawaii is hiring a motivated Restaurant Shift Lead to oversee day-to-day operations during assigned shifts, ensuring smooth service, quality food preparation, and a positive team environment.

Join a fast-paced, guest-focused team and gain leadership experience in a growing fast-casual brand. This role offers competitive hourly pay based on experience and opportunities for advancement within Capriotti’s Hawaii.