Restaurant Shift Lead - Fast-Casual Growth Path

Capriotti's Lewes; Lewes (DE); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Free meals and generous employee–disoc

Flexible scheduling

Opportunities for advancement

Job summary

Capriotti’s Lewes is seeking a Restaurant Shift Lead to oversee daily operations, guide staff, and deliver outstanding guest experiences. This role emphasizes leadership, coaching, and hands-on management in a fast-paced, hospitable environment.

Join a growing brand known for award-winning sandwiches and exceptional hospitality. The position offers a flexible schedule, potential advancement, and a supportive team culture within Capriotti’s Lewes.

Qualifications

• Excellent customer service and communication abilities are required.
• Ability to lead and motivate a team in a fast-paced setting.
• Strong time management, organization and problem-solving skills.

Responsibilities

• Supervise and support restaurant team during shifts.
• Delegate tasks and ensure shift duties are completed efficiently.
• Maintain Capriotti’s standards for food quality, speed, and cleanliness.
• Provide excellent guest service and resolve concerns professionally.
• Follow policies for food safety, sanitation and cash handling.
• Assist with scheduling support, labor management and inventory.
• Maintain cleanliness and organization in kitchen and dining areas.
• Support smooth shift transitions through clear communication with management.
• Recognize and encourage team performance and positive contributions.

Skills

Customer service

Communication

Leadership

Time management

Team motivation

Problem solving

Job description

Capriotti’s Lewes is seeking a Restaurant Shift Lead to oversee daily operations, guide staff, and deliver outstanding guest experiences. This role emphasizes leadership, coaching, and hands-on management in a fast-paced, hospitable environment.

Join a growing brand known for award-winning sandwiches and exceptional hospitality. The position offers a flexible schedule, potential advancement, and a supportive team culture within Capriotti’s Lewes.