Shift Lead: Fast-Paced Hospitality Leader & Growth

Capriotti's Sandwich Shop; Sparks (NV); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Flexible scheduling

Health benefits (for eligible team)

Job summary

Capriotti’s Sandwich Shop in Sparks, NV is seeking a Shift Lead to guide our team during busy shifts. You will coach staff, manage daily tasks, and uphold Capriotti’s standards of quality, service, and cleanliness.

Ideal candidates will have restaurant leadership experience, strong guest service skills, and a collaborative mindset to drive smooth shift transitions and guest satisfaction.

Qualifications

• Experience leading a team in a fast-paced restaurant or retail setting.
• Strong customer service and communication skills.
• Ability to motivate and guide staff to meet standards.

Responsibilities

• Supervise and support team members during daily operations.
• Delegate duties and ensure tasks are completed efficiently and accurately.
• Maintain a positive, team-oriented environment that promotes collaboration and respect.
• Provide exceptional guest service by ensuring every order meets Capriotti’s quality and presentation standards.
• Follow all company policies and procedures, including food safety, sanitation, and cash handling.
• Assist with labor management, inventory control, and cost monitoring.
• Maintain cleanliness and organization across all areas of the restaurant.
• Communicate effectively with management and team members to ensure smooth shift transitions.
• Recognize and reinforce individual and team accomplishments.
• Act with honesty, integrity and professionalism while promoting Capriotti’s values.

Skills

Leadership

Customer service

Team management

Communication

Job description

Capriotti’s Sandwich Shop in Sparks, NV is seeking a Shift Lead to guide our team during busy shifts. You will coach staff, manage daily tasks, and uphold Capriotti’s standards of quality, service, and cleanliness.

Ideal candidates will have restaurant leadership experience, strong guest service skills, and a collaborative mindset to drive smooth shift transitions and guest satisfaction.