Shift Lead — Fast-Casual Leadership with Growth & Benefits

Capriotti's Las Vegas; Las Vegas (NV); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

PTO

EAP

Health benefits

Free meals

Flexible scheduling

Training & development

Advancement opportunities

Job summary

Capriotti’s Sandwich Shop in Las Vegas seeks a Restaurant Shift Lead to oversee daily operations during assigned shifts and support management in delivering exceptional guest experiences.

The role emphasizes coaching team members, maintaining quality and sanitation standards, and guiding staff in a fast-paced, guest-focused setting. Flexibility with hours is required as the team grows.

Qualifications

• Experience leading restaurant teams or shifts preferred.
• Strong customer service skills and guest satisfaction focus.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Supervise and support team during daily restaurant operations.
• Delegate tasks and ensure shift duties are completed efficiently.
• Maintain Capriotti’s standards for food quality, speed, and cleanliness.
• Provide excellent guest service and resolve customer concerns professionally.
• Follow company policies for food safety, sanitation, and cash handling.
• Assist with scheduling support, labor management, and inventory monitoring.
• Maintain cleanliness and organization in kitchen and dining areas.
• Support smooth shift transitions through clear communication with management.
• Encourage team performance and a positive, respectful environment.

Skills

Leadership

Customer service

Communication

Time management

Flexible scheduling

Job description

Capriotti’s Sandwich Shop in Las Vegas seeks a Restaurant Shift Lead to oversee daily operations during assigned shifts and support management in delivering exceptional guest experiences.

The role emphasizes coaching team members, maintaining quality and sanitation standards, and guiding staff in a fast-paced, guest-focused setting. Flexibility with hours is required as the team grows.