Shift Lead: Team Coach & Guest Experience

Sizzling Platter, LLC; Vista (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid time off

Job summary

Sizzling Platter LLC in Vista, CA is seeking a Shift Lead to supervise team members, support daily operations, and ensure guest satisfaction. The role acts as a leader on duty, coaching staff and maintaining standards for service, food quality, and safety.

Ideal candidates have restaurant or leadership experience, strong communication, and the ability to manage multiple tasks in a fast-paced environment. Flexible availability including evenings and weekends is preferred.

Qualifications

• Previous restaurant or leadership experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.

Skills

Leadership

Communication

Problem-solving

Team management

Job description

Sizzling Platter LLC in Vista, CA is seeking a Shift Lead to supervise team members, support daily operations, and ensure guest satisfaction. The role acts as a leader on duty, coaching staff and maintaining standards for service, food quality, and safety.

Ideal candidates have restaurant or leadership experience, strong communication, and the ability to manage multiple tasks in a fast-paced environment. Flexible availability including evenings and weekends is preferred.