Shift Lead: Elevate Service & Store Operations

Walgreens; Hammond (LA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Hammond, LA is seeking a team member who can open and close the store in the absence of management, perform cash handling, and ensure readiness for operations. The role involves handling returns, refunds, and price updates while delivering a distinctive Walgreens customer experience.

The ideal candidate has leadership experience in retail, strong English communication, and a commitment to accurate register records. This on-site position supports store operations and customer care.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash procedures.
• Completes product returns, refunds, cash drops, and provides change.
• Engages customers and patients, resolving issues to ensure a positive experience.
• Models and shares customer service best practices with team members to deliver a delightful experience.
• Maintains store keys, assists with vendor deliveries, and supports backroom operations.
• Maintains inventory accuracy and pricing signage in accordance with policies and local regulations.

Skills

Leadership

Retail key holder

Customer service

Fluent English

Job description

Walgreens in Hammond, LA is seeking a team member who can open and close the store in the absence of management, perform cash handling, and ensure readiness for operations. The role involves handling returns, refunds, and price updates while delivering a distinctive Walgreens customer experience.

The ideal candidate has leadership experience in retail, strong English communication, and a commitment to accurate register records. This on-site position supports store operations and customer care.