Shift Lead: Customer Experience & Store Ops

Walgreens; Walker (LA); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Walker, LA is seeking a hands-on team member to manage opening/closing duties, cash handling, and store readiness in the absence of management. You will assist customers, process returns, and ensure pricing accuracy while maintaining store standards.

The role emphasizes delivering a distinctive customer experience, inventory accuracy, and adherence to policies. Prior leadership or key-holder experience is preferred, with English fluency and potential PTCB/licensing requirements.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• Arrest and conviction records may be considered for employment.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring floor/stock room readiness.
• Complete returns, order voids, refunds, cash drops, and provide change as needed.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Walker, LA is seeking a hands-on team member to manage opening/closing duties, cash handling, and store readiness in the absence of management. You will assist customers, process returns, and ensure pricing accuracy while maintaining store standards.

The role emphasizes delivering a distinctive customer experience, inventory accuracy, and adherence to policies. Prior leadership or key-holder experience is preferred, with English fluency and potential PTCB/licensing requirements.