Shift Lead — Elevate Quality, Service & Profit

Papa John's International; Brentwood (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Papa John’s International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability.

The role includes managing operations, enforcing company policies and local laws, and maintaining compliance and ethical practices across shifts. Strong teamwork and adaptability are essential to succeed in this role.

Qualifications

• Leadership skills to supervise shifts and teams.
• Excellent customer service to ensure satisfaction.
• Ability to manage cash and assist in inventory control.

Responsibilities

• Supervise shifts and work areas to ensure quality products and service.
• Maintain adherence to company policies, safety, and procedures.
• Demonstrate core values and collaborate with teammates.
• Ensure adequate shift coverage and address issues promptly.
• Support profit goals through cost control and cash management.

Skills

Leadership

Customer service

Team coordination

Cash handling

Inventory awareness

Job description

Papa John’s International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service while supporting restaurant profitability.

The role includes managing operations, enforcing company policies and local laws, and maintaining compliance and ethical practices across shifts. Strong teamwork and adaptability are essential to succeed in this role.