Shift Lead: Elevate Guest Experience & Team Performance
Teall
14 days+
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Benefits offered by this job
Job summary
The Wolak Group in Syracuse, New York is hiring a Shift Lead to support operational excellence at Dunkin'. This role involves training and coaching the team to deliver exceptional guest service and ensuring quality food and drinks. The ideal candidate will have leadership experience and a passion for customer service. Benefits include competitive pay, flexible hours, tuition reimbursement, health coverage, and more.
Qualifications
- Experience in team leadership or supervisory roles.
- Strong customer service skills.
- Ability to train and develop staff.
Responsibilities
- Support operational excellence by role modeling and leading the team.
- Train and coach new and existing employees.
- Ensure quality food and drinks are served.
Skills
Team leadership
Customer service
Training and coaching
Job description
The Wolak Group in Syracuse, New York is hiring a Shift Lead to support operational excellence at Dunkin'. This role involves training and coaching the team to deliver exceptional guest service and ensuring quality food and drinks. The ideal candidate will have leadership experience and a passion for customer service. Benefits include competitive pay, flexible hours, tuition reimbursement, health coverage, and more.
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