Shift Lead: Train, Lead & Delight Guests

Dunkin’ @ The Wolak Group - James

City of Syracuse (NY)

On-site

USD 22,000 - 26,000

Full time

14 days+

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Benefits offered by this job

Competitive pay
Tips included
Flexible hours
Tuition reimbursement
Career development
Training opportunities
Health/dental/vision
401K
PTO
Free/discounted food

Job summary

The Wolak Group, a Dunkin’ Donuts franchisee in Syracuse, is hiring a Shift Leader to join our team. You will lead crew members, ensure friendly guest service, and keep daily operations running smoothly.

We offer competitive pay, growth opportunities, benefits, and ongoing training as part of a network with 90+ locations. Be part of a supportive team delivering quality coffee, baked goods, and quick service to our guests.

Responsibilities

  • Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service
  • Train and coach new and existing employees
  • Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience

Job description

The Wolak Group, a Dunkin’ Donuts franchisee in Syracuse, is hiring a Shift Leader to join our team. You will lead crew members, ensure friendly guest service, and keep daily operations running smoothly.

We offer competitive pay, growth opportunities, benefits, and ongoing training as part of a network with 90+ locations. Be part of a supportive team delivering quality coffee, baked goods, and quick service to our guests.

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