Shift Lead: Elevate Guest Service & Team Growth

Baldwinsville; Town of Lysander (NY); On-site; USD 22,386 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Tuition reimbursement

Comprehensive health coverage

401K Savings

Paid Time Off

Free/discounted food

Job summary

The Wolak Group in Baldwinsville is seeking a Shift Leader to join their Dunkin' franchise. Responsibilities include training staff, ensuring exceptional guest service, and maintaining operational excellence. The position offers competitive pay ranging from $16.25 to $19.00 per hour, career growth opportunities, and comprehensive health coverage. Candidates should have leadership skills and a background in hospitality. This role is crucial in providing quality service to customers at Dunkin' locations.

Qualifications

• Experience in hospitality or restaurant environment preferred.
• Ability to lead a team and deliver exceptional service.
• Understanding of operational excellence and food safety standards.

Responsibilities

• Support operational excellence by leading the team.
• Train and coach new and existing employees.
• Ensure safe, quality food/drinks for guests.

Skills

Guest Service

Team Leadership

Training and Coaching

Job description

The Wolak Group in Baldwinsville is seeking a Shift Leader to join their Dunkin' franchise. Responsibilities include training staff, ensuring exceptional guest service, and maintaining operational excellence. The position offers competitive pay ranging from $16.25 to $19.00 per hour, career growth opportunities, and comprehensive health coverage. Candidates should have leadership skills and a background in hospitality. This role is crucial in providing quality service to customers at Dunkin' locations.