Shift Lead: Elevate Guest Experience & Team

Peet's Coffee; Oakland (CA); On-site; USD 31,000 - 32,000; Part time

Benefits offered by this job

Medical, dental and vision options

Paid vacation after 4 months

Free coffee/tea and employee discount

401k with matching

Employee Assistance program

Flexible part-time schedule

Cash tips potential

Job summary

Peet's Coffee is hiring a Shift Lead in Oakland, CA. You will supervise daily operations, lead a small team, and ensure excellent customer service while maintaining store standards and cleanliness.

The role offers a flexible part-time schedule with competitive pay and benefits, including coffee for staff, and opportunities for growth within the company. Join a team that values craft, people, and community-driven service.

Qualifications

• 1 year leadership experience supervising others.
• 1 year POS/cash handling experience.
• Shift Leads must be available a minimum of three days per week.
• Must be legally eligible to work in the United States.
• Must be at least 18 years old and able to perform physical tasks.

Responsibilities

• Lead shifts with focus and clarity, delegating tasks and ensuring smooth daily operations.
• Deliver exceptional customer experiences with friendly service and high product quality.
• Maintain a clean, welcoming coffeebar and model professional behavior.
• Open/close routines, cash handling, inventory tasks and visual updates during shifts.
• Learn and adapt to new priorities, using good judgment to keep shifts running smoothly.

Skills

Leadership experience

POS/cash handling

Schedule flexibility

Tools

POS system

Job description

Peet's Coffee is hiring a Shift Lead in Oakland, CA. You will supervise daily operations, lead a small team, and ensure excellent customer service while maintaining store standards and cleanliness.

The role offers a flexible part-time schedule with competitive pay and benefits, including coffee for staff, and opportunities for growth within the company. Join a team that values craft, people, and community-driven service.