Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Valley Green (PA); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a store associate for openings and closings in the absence of management, handling cash, refunds, and ensuring floor readiness. You will also assist with vendor deliveries, pricing, and displays to support daily operations.

The role emphasizes delivering a distinctive customer experience, engaging with customers, and coaching team members on service best practices while maintaining inventory accuracy and store appearance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store with systems startup, cash handling, and floor readiness.
• Process returns, voids, refunds, and cash drops with accuracy.
• Deliver a distinctive customer experience and assist customers with products and services.
• Manage and coach team members on vendor deliveries and backroom operations.
• Maintain accurate inventory and pricing signage; support displays and resets.
• Support bookkeeping activities and basic store maintenance as needed.

Skills

Leadership experience

Customer service

English fluency

Tools

POS system

Job description

Walgreens is seeking a store associate for openings and closings in the absence of management, handling cash, refunds, and ensuring floor readiness. You will also assist with vendor deliveries, pricing, and displays to support daily operations.

The role emphasizes delivering a distinctive customer experience, engaging with customers, and coaching team members on service best practices while maintaining inventory accuracy and store appearance.