Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Clinton (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Clinton, NC is seeking a capable team member to open and close the store in the absence of management, manage cash handling, and ensure floor and stockroom readiness for the business day. You will assist with vendor deliveries, returns, exchanges, and price verifications while delivering a friendly customer experience.

You will engage customers, resolve issues, support displays and merchandising, and help maintain store conditions, inventory accuracy, and adherence to policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash/register duties.
• Resolves customer issues and assists with returns, refunds, and price verifications.
• Models and delivers a distinctive and delightful customer experience to shoppers.
• Serves as a liaison between management and team members when store management is not present.
• Maintains accurate inventory counts and assists with displays, pricing, and backroom operations.

Skills

Leadership

English fluency

Job description

Walgreens in Clinton, NC is seeking a capable team member to open and close the store in the absence of management, manage cash handling, and ensure floor and stockroom readiness for the business day. You will assist with vendor deliveries, returns, exchanges, and price verifications while delivering a friendly customer experience.

You will engage customers, resolve issues, support displays and merchandising, and help maintain store conditions, inventory accuracy, and adherence to policies.