Shift Lead - Retail Ops & Customer Experience

Walgreens; Raleigh (NC); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Raleigh seeks a proactive associate to open and close the store in the absence of management, perform cash handling, and ensure floor and stock room readiness for the day. You may also assist with back‑door deliveries and pricing tasks.

You will greet customers, resolve questions, stock and display merchandise, monitor inventory, and maintain clean, organized departments. You’ll collaborate with team members to deliver a distinctive and delightful customer experience while following

Qualifications

• One year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.
• Experience in retail operations is a plus.

Responsibilities

• Open and close the store in absence of management, handling all required systems.
• Process returns, refunds, and cash drops, and provide change.

Skills

Leadership

Retail key holder

Cash handling

Customer service

Job description

Walgreens in Raleigh seeks a proactive associate to open and close the store in the absence of management, perform cash handling, and ensure floor and stock room readiness for the day. You may also assist with back‑door deliveries and pricing tasks.

You will greet customers, resolve questions, stock and display merchandise, monitor inventory, and maintain clean, organized departments. You’ll collaborate with team members to deliver a distinctive and delightful customer experience while following