Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Chandler (AZ); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in United States, Arizona, Chandler, seeks a capable team member to support store operations and customer experiences. You will assist with opening/closing, cash handling, refunds, and ensuring floor readiness.

You’ll help with inventory, pricing, displays, and vendor deliveries while upholding service standards. The role emphasizes leadership, attendance at trainings, and maintaining a welcoming environment for customers and patients.

Qualifications

• One year of supervisory, leadership, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash systems.
• Completes returns, voids, refunds, cash drops, and provides change to registers.
• Delivers a distinctive and delightful customer experience.
• Greets customers, answers questions, and assists with products and services.
• Manages store keys, backdoor for vendor deliveries, and price changes.
• Maintains inventory accuracy and ensures proper pricing and signage.
• Performs basic bookkeeping, cash counts, and ledger tasks as needed.
• Maintains clean, organized store appearance and regulatory compliance.

Skills

Leadership experience

Customer service

Cash handling

Tools

POS systems

Job description

Walgreens in United States, Arizona, Chandler, seeks a capable team member to support store operations and customer experiences. You will assist with opening/closing, cash handling, refunds, and ensuring floor readiness.

You’ll help with inventory, pricing, displays, and vendor deliveries while upholding service standards. The role emphasizes leadership, attendance at trainings, and maintaining a welcoming environment for customers and patients.