Shift Lead: Customer Experience & Store Ops

Walgreens; Goodyear (AZ); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Goodyear, AZ is seeking a team member to manage opening/closing duties in the absence of store leadership, perform cash handling, and ensure the store is ready for the business day. You will engage customers, resolve issues, and support inventory control and displays.

The role emphasizes delivering a distinctive customer experience, assisting with vendor orders, pricing adjustments, and store upkeep while maintaining compliance with policies.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling required cash activities and ensuring readiness for business.
• Resolves customer issues, processes returns and refunds, and delivers a delightful customer experience.
• Maintains inventory accuracy, supports pricing and display efforts, and assists with vendor deliveries and backroom operations.

Skills

Leadership experience

Customer service

English fluency

Store systems knowledge

Tools

Store systems knowledge

Job description

Walgreens in Goodyear, AZ is seeking a team member to manage opening/closing duties in the absence of store leadership, perform cash handling, and ensure the store is ready for the business day. You will engage customers, resolve issues, and support inventory control and displays.

The role emphasizes delivering a distinctive customer experience, assisting with vendor orders, pricing adjustments, and store upkeep while maintaining compliance with policies.