Shift Lead: Elevate Customer Experience & Store Operations

Walgreens; Maplewood (MN); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Maplewood, MN is seeking a customer-focused team member to support daily store operations and deliver outstanding service. You will greet customers, assist with questions, process transactions, and help with inventory, pricing, and displays.

The role involves collaboration with management and remote back-office tasks as needed. The position emphasizes reliability, English fluency, and a willingness to support diverse tasks from cashiering to shelf replenishment and vendor

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Ability to manage pricing, inventory, and store operations.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Resolve customer issues and answer questions to ensure satisfaction.
• Open/close store keys as needed and support backroom operations.
• Assist with vendor deliveries and warehouse processes.
• Register sales accurately and handle pricing verifications and voids.
• Support displays, pricing, and signage to reflect promotions.
• Maintain accurate inventory counts across departments and stockroom.
• Follow policy on food items, rotation, and shelf organization.

Skills

Leadership experience

Retail key holder experience

English proficiency

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Store equipment familiarity

Job description

Walgreens in Maplewood, MN is seeking a customer-focused team member to support daily store operations and deliver outstanding service. You will greet customers, assist with questions, process transactions, and help with inventory, pricing, and displays.

The role involves collaboration with management and remote back-office tasks as needed. The position emphasizes reliability, English fluency, and a willingness to support diverse tasks from cashiering to shelf replenishment and vendor