Shift Lead: Elevate Customer Experience & Operations

Walgreens; Liberal (KS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a supervisory-minded team member to open and close the store when management is not present, handle cash and transactions, and maintain accurate pricing and inventory. The role emphasizes delivering a standout customer experience and supporting back-office tasks as needed.

Responsibilities include assisting customers, watching for pricing accuracy, coaching teammates, and ensuring store readiness for daily operations while adhering to company policies and regulatory

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Ability to handle cash and process transactions accurately.
• Knowledge of store inventory control preferred.

Responsibilities

• Open and close the store in the absence of management and start-up required systems.
• Complete product returns, void orders, refunds, cash drops, and provide change to registers.
• Provide a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues for a positive experience.
• Coordinate with team on vendor deliveries and backdoor access as needed.
• Maintain accurate registers and pricing, and ensure compliance with policies.

Skills

Customer service

Leadership

Cash handling

Communication

Education

High school diploma

Tools

Cash register

Store systems

Inventory systems

Job description

Walgreens is seeking a supervisory-minded team member to open and close the store when management is not present, handle cash and transactions, and maintain accurate pricing and inventory. The role emphasizes delivering a standout customer experience and supporting back-office tasks as needed.

Responsibilities include assisting customers, watching for pricing accuracy, coaching teammates, and ensuring store readiness for daily operations while adhering to company policies and regulatory