Shift Lead: Elevate Coffee, Lead a Dynamic Team

Peet's Coffee; Pleasant Hill (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid vacation

Employee coffee & discounts

401k with match

Employee assistance

Flexible part-time

Job summary

Peet’s Coffee is hiring a Shift Lead in Pleasant Hill to manage daily operations, open/close routines, and deliver exceptional customer experiences. The role emphasizes leadership, team collaboration, and maintaining a clean, welcoming coffee bar.

Ideal candidates have at least 1 year in a leadership role and experience with POS/cash handling. The position offers competitive pay, benefits, and a flexible part-time schedule, with opportunities for growth within the company.

Qualifications

• 1 year experience in a leadership role.
• 1 year experience with POS/cash handling.
• Shifts require availability a minimum of three days a week or more.
• Must be legally eligible to work in the country where this job is located.
• Must be able to comply with Peet’s Employment of Minors policies and work with, among and/or direct the work of minors.
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Skills

Leadership

POS/Cash handling

Customer service

Team collaboration

Job description

Peet’s Coffee is hiring a Shift Lead in Pleasant Hill to manage daily operations, open/close routines, and deliver exceptional customer experiences. The role emphasizes leadership, team collaboration, and maintaining a clean, welcoming coffee bar.

Ideal candidates have at least 1 year in a leadership role and experience with POS/cash handling. The position offers competitive pay, benefits, and a flexible part-time schedule, with opportunities for growth within the company.