Shift Lead: Elevate Coffee & Customer Experience

Peet's Coffee; Tustin (CA); On-site; USD 47,000 - 50,000; Part time

Benefits offered by this job

Medical, dental and vision

Paid vacation

Free coffee/tea beverages

401k with generous matching

Employee Assistance program

Flexible part-time schedule

Tip potential

Job summary

Peet’s Coffee is seeking a Shift Lead in California to manage daily operations, lead shifts with focus and clarity, and deliver exceptional customer experiences in a fast-paced coffeebar.

You’ll model engagement, uphold quality, supervise team members, handle opening/closing routines, cash handling and inventory tasks, and adapt to changing priorities while staying reliable and professional.

Qualifications

• 1 year experience in a leadership role directing others.
• 1 year POS/cash handling experience in related industry.
• Shift availability a minimum of three days per week to meet business needs.
• Legally eligible to work in the country where the job is located.

Responsibilities

• Lead shifts with focus and clarity, deploying tasks for a smooth day.
• Deliver exceptional customer experiences with genuine engagement and high product quality.
• Support a positive team environment through clear communication and reliability.
• Open/close routines, cash handling, inventory tasks, and visual updates.
• Adapt to new priorities and use sound judgment to keep shifts running smoothly.

Skills

Leadership

POS/Cash Handling

Customer Service

Job description

Peet’s Coffee is seeking a Shift Lead in California to manage daily operations, lead shifts with focus and clarity, and deliver exceptional customer experiences in a fast-paced coffeebar.

You’ll model engagement, uphold quality, supervise team members, handle opening/closing routines, cash handling and inventory tasks, and adapt to changing priorities while staying reliable and professional.