Shift Lead: Drive Team & Store Ops + Bonuses

thoroughbred-express; West Virginia; On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Quarterly Bonuses

Milestone Bonuses

Competition Bonuses

Unlimited Commissions

Tips

Employee Recognition

Medical, Dental and Vision for Full To

Paid Time Off + Holiday Pay for Full

Job summary

thoroughbred-express is seeking a Shift Lead to oversee store operations, motivate the team, and ensure smooth daily workflow, from customer service to cash handling and inventory control.

You will lead staff, manage scheduling, handle customer issues, and maintain a clean, compliant environment, with opportunities for bonuses and commissions. This role offers growth in a fast-paced retail setting with competitive rewards.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in retail or customer service.
• Ability to work flexible hours, including evenings and weekends.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.

Responsibilities

• Supervise and manage the daily operations of the store during your shift
• Ensure that all team members are providing exceptional customer service
• Maintain a clean and organized store environment
• Handle customer complaints and issues in a professional and timely manner
• Train and develop team members to improve their skills and performance

Skills

Leadership

Team supervision

Customer service

Communication

Inventory management

Cash handling

POS systems

Education

High school diploma or equivalent

Tools

POS software

Inventory management software

Job description

thoroughbred-express is seeking a Shift Lead to oversee store operations, motivate the team, and ensure smooth daily workflow, from customer service to cash handling and inventory control.

You will lead staff, manage scheduling, handle customer issues, and maintain a clean, compliant environment, with opportunities for bonuses and commissions. This role offers growth in a fast-paced retail setting with competitive rewards.