Shift Lead — Lead a Team, Earn Bonuses & Tips

thoroughbred-express; Kentucky; On-site; USD 34,385,000 - 51,577,000; Full time

Benefits offered by this job

Quarterly Bonuses

Milestone Bonuses

Competition Bonuses

Unlimited Commissions

Tips

Employee Recognition

Medical, Dental and Vision (Full Time)

Paid Time Off

Job summary

Thoroughbred Express is seeking a Shift Lead in Kentucky to guide daily store operations, motivate the team, and ensure smooth service. You will oversee inventory, cash handling, and transactions while maintaining a positive work environment.

Strong communication and leadership are essential for success in this role. The ideal candidate has at least 1 year in retail or customer service, excellent organizational skills, and the ability to multitask in a fast-paced setting.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution abilities.
• Excellent organizational skills and attention to detail.

Responsibilities

• Supervise and manage daily store operations during shift.
• Ensure all team members provide exceptional customer service.
• Maintain a clean and organized store environment.
• Handle customer complaints professionally and promptly.
• Train and develop team members to improve skills and performance.

Skills

Verbal and written communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

Thoroughbred Express is seeking a Shift Lead in Kentucky to guide daily store operations, motivate the team, and ensure smooth service. You will oversee inventory, cash handling, and transactions while maintaining a positive work environment.

Strong communication and leadership are essential for success in this role. The ideal candidate has at least 1 year in retail or customer service, excellent organizational skills, and the ability to multitask in a fast-paced setting.