Shift Lead - Lead Store Ops + Bonuses

thoroughbred-express; Kaysville (UT); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Quarterly Bonuses

Milestone Bonuses

Competition Bonuses

Unlimited Commissions

Tips

Employee Recognition

Medical, Dental and Vision for Full‑To

Paid Time Off + Holiday Pay for Full–T

Job summary

Thoroughbred Express is seeking a Shift Lead to supervise daily store operations, coach a team, and ensure top-tier customer service. You will manage inventory, oversee cash handling, and maintain a clean, welcoming environment for customers.

The role emphasizes effective communication and leadership to motivate staff and resolve issues during each shift. Ideal candidates bring retail or customer service experience, strong multitasking, and the ability to work flexible hours, including evenings

Qualifications

• Requires high school diploma or equivalent.
• At least 1+ years in retail or customer service.
• Ability to work flexible hours including evenings and weekends.
• Strong communication and interpersonal skills.
• Multitasking and prioritization abilities.

Responsibilities

• Supervise and manage daily store operations during shift.
• Ensure all team members provide exceptional customer service.
• Maintain a clean and organized store environment.
• Handle customer complaints professionally and timely.
• Train and develop team members to improve skills and performance.

Skills

Leadership

Inventory management

Cash handling

Customer service

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Thoroughbred Express is seeking a Shift Lead to supervise daily store operations, coach a team, and ensure top-tier customer service. You will manage inventory, oversee cash handling, and maintain a clean, welcoming environment for customers.

The role emphasizes effective communication and leadership to motivate staff and resolve issues during each shift. Ideal candidates bring retail or customer service experience, strong multitasking, and the ability to work flexible hours, including evenings