Shift Lead — Store Ops, Team Growth & Service Excellence

thoroughbred-express; South Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly Bonuses

Milestone Bonuses

Competition Bonuses

Unlimited Commissions

Tips

Employee Recognition

Paid Time Off

Job summary

Thoroughbred Express is seeking a Shift Lead to manage daily store operations and lead a team during shifts. You will supervise staff, ensure top customer service, and maintain store standards in a fast-paced environment.

Responsibilities include training teammates, handling customer concerns, and upholding safety and inventory controls while contributing to a positive, productive workplace culture.

Qualifications

• Excellent communication skills (verbal and written).
• Strong interpersonal, negotiation and conflict resolution abilities.
• Excellent organizational skills and attention to detail.

Responsibilities

• Supervise and manage daily store operations during your shift.
• Ensure all team members deliver exceptional customer service.
• Maintain a clean, organized store environment.
• Handle customer complaints professionally and promptly.
• Train and develop team members to boost performance.

Skills

Excellent verbal and written comms

Interpersonal skills

Negotiation skills

Conflict resolution

Organizational skills

Multitasking and prioritization

Education

High school diploma or equivalent

Job description

Thoroughbred Express is seeking a Shift Lead to manage daily store operations and lead a team during shifts. You will supervise staff, ensure top customer service, and maintain store standards in a fast-paced environment.

Responsibilities include training teammates, handling customer concerns, and upholding safety and inventory controls while contributing to a positive, productive workplace culture.