Shift Lead — Drive Store Ops & Customer Experience

Walgreens Co.; Bridge City (TX); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a Customer Experience & Operations Associate in Texas. This role opens and closes the store in the absence of management, handles cash operations, and ensures the floor and stock room are ready for the business day.

You will engage customers, provide assistance, and uphold Walgreens service traits to deliver a distinctive customer experience while supporting inventory, pricing, and basic store maintenance tasks.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes store when management is absent, handling cash and ensuring readiness for the business day.
• Completes product returns, refunds, and cash handling with accurate register records.
• Engages customers to provide a positive experience and resolves issues.
• Maintains store inventory counts and displays, with pricing accuracy and local compliance.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is seeking a Customer Experience & Operations Associate in Texas. This role opens and closes the store in the absence of management, handles cash operations, and ensures the floor and stock room are ready for the business day.

You will engage customers, provide assistance, and uphold Walgreens service traits to deliver a distinctive customer experience while supporting inventory, pricing, and basic store maintenance tasks.