Shift Lead: Drive Store Operations & Customer Experience

CVS Health; Hammond (LA); On-site; USD 22,000 - 33,000; Part time

Job summary

CVS Health is seeking a Part-time Shift Supervisor to assist the Store Management team with store execution and customer service excellence. You will lead staff in the manager's absence, ensure smooth operations and complete opening/closing procedures.

The role emphasizes customer relations, loyalty building and adherence to company policies while maintaining confidentiality and a positive shopping experience for CVS customers.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Flexible schedule including some early mornings, overnight and weekend shifts, with overtime as needed.

Responsibilities

• Manage store staff when no manager or supervisor is onsite, ensuring tasks are completed and store runs smoothly.
• Assist customers with questions and complaints, upholding CVS customer service standards.
• Price merchandise, stock shelves and maintain displays to reflect weekly promotions.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Early morning

Overnight shifts

Weekend shifts

Overtime

Urgent issues

Retail supervisor experience

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Part-time Shift Supervisor to assist the Store Management team with store execution and customer service excellence. You will lead staff in the manager's absence, ensure smooth operations and complete opening/closing procedures.

The role emphasizes customer relations, loyalty building and adherence to company policies while maintaining confidentiality and a positive shopping experience for CVS customers.