Shift Lead: Drive Customer Experience & Store Ops

Walgreens; Moultrie (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking team members in Georgia to support store operations and customer service in the absence of store management. Responsibilities include opening/closing, handling cash and refunds, and ensuring floor readiness.

Roles emphasize delivering a distinctive customer experience, assisting with inventory, and maintaining accurate pricing and signage in compliance with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including required system start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and offering assistance with products and services; resolves issues to ensure a positive experience.

Skills

Leadership experience

Customer service

Cash handling

English fluency

Store operations knowledge

Education

High school diploma

Tools

POS system

Inventory software

Job description

Walgreens is seeking team members in Georgia to support store operations and customer service in the absence of store management. Responsibilities include opening/closing, handling cash and refunds, and ensuring floor readiness.

Roles emphasize delivering a distinctive customer experience, assisting with inventory, and maintaining accurate pricing and signage in compliance with policies.