Shift Lead: Drive Customer Experience & Store Ops

Walgreens; Morristown (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Morristown, NJ is seeking a responsible team member to support store operations, cash handling, and customer service. The role includes opening the store in the absence of management, assisting with deliveries, and maintaining floor and back-room readiness for daily business.

Responsibilities extend to processing refunds, cash drops, and ensuring accurate pricing and inventory while delivering a consistently friendly customer experience to shoppers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops to the safe; handles cash at registers as needed.
• Models and delivers a distinctive customer experience.
• Engages customers, resolves issues, and answers questions to ensure positive experience.
• Takes on store operations tasks such as inventory, pricing, back room logistics, and basic housekeeping.
• Assists with driver deliveries and stock room accessibility as required.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Morristown, NJ is seeking a responsible team member to support store operations, cash handling, and customer service. The role includes opening the store in the absence of management, assisting with deliveries, and maintaining floor and back-room readiness for daily business.

Responsibilities extend to processing refunds, cash drops, and ensuring accurate pricing and inventory while delivering a consistently friendly customer experience to shoppers and patients.