Shift Lead: Customer Experience & Store Ops

Walgreens; Nashville (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Nashville is seeking a customer-focused team member to deliver a distinctive experience for customers and patients. You will greet shoppers, resolve questions, and assist with products and services to ensure satisfaction.

You will also help with store operations, including stocking, pricing, merchandising, and inventory control, while supporting cash handling and daily register procedures. This role offers an hourly wage aligned with retail standards.

Qualifications

• One year of leadership or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Experience with store systems and equipment.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Open and close the store, and support warehouse/vendor processes as needed.
• Register sales accurately and handle price checks or adjustments.
• Assist with inventory counts, displays, and merchandising updates.
• Maintain store cleanliness and compliance with pricing and regulations.

Skills

Customer service

Leadership experience

English fluent

Education

PTCB certification

Tools

Store systems

Job description

Walgreens in Nashville is seeking a customer-focused team member to deliver a distinctive experience for customers and patients. You will greet shoppers, resolve questions, and assist with products and services to ensure satisfaction.

You will also help with store operations, including stocking, pricing, merchandising, and inventory control, while supporting cash handling and daily register procedures. This role offers an hourly wage aligned with retail standards.