Shift Lead: Delightful Customer Experience & Store Ops

Walgreens Co.; Clearwater Beach (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Florida is seeking a Customer Service-focused team member who can open and close the store when management is unavailable, handle cash and pricing tasks, and assist customers with products and services.

You will model excellent customer service and work with the team to ensure a delightful shopping experience. Prior leadership or key-holder experience is preferred, and English fluency is required.

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle required cash procedures.
• Manage cash handling, refunds, and price modifications with accuracy.
• Assist customers with products and services to create a positive experience.
• Coordinate with team on inventory, pricing, and displays to support store operations.

Skills

Leadership experience

Retail experience

Customer service

Education

PTCB certification

Pharmacy license

Tools

Store systems

Job description

Walgreens Co. in Florida is seeking a Customer Service-focused team member who can open and close the store when management is unavailable, handle cash and pricing tasks, and assist customers with products and services.

You will model excellent customer service and work with the team to ensure a delightful shopping experience. Prior leadership or key-holder experience is preferred, and English fluency is required.