Shift Lead - Customer Service & Store Operations

CVS Health; Sedro-Woolley (WA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health in Sedro-Woolley, WA is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service, especially when no manager is on site. You will supervise crew, ensure opening/closing procedures and promote a positive shopping experience for CVS customers.

The role requires deductive reasoning, strong communication and supervision skills, and a flexible schedule including early mornings, overnights and weekends.

Qualifications

• Deductive reasoning and analytical skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Lead store staff in the absence of the manager to ensure smooth operations.
• Assist customers with questions, problems and complaints while promoting CVS service culture.
• Maintain customer privacy and handle customer relations per policy.
• Price merchandise, stock shelves, and manage weekly/promotional displays.

Skills

Deductive reasoning

Analytical skills

Communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Tools

Computer skills

Job description

CVS Health in Sedro-Woolley, WA is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service, especially when no manager is on site. You will supervise crew, ensure opening/closing procedures and promote a positive shopping experience for CVS customers.

The role requires deductive reasoning, strong communication and supervision skills, and a flexible schedule including early mornings, overnights and weekends.