Shift Lead: Customer Service & Store Operations

Walgreens; Battle Ground (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a proactive team member to help open and close the store in the absence of management, ensuring all systems start-up and cash handling are in place. You will engage customers, resolve issues, and model a delightful service experience across the floor and back-stock areas.

You will also support operations, assist with inventory, pricing adjustments, and cashier responsibilities, fostering a clean, compliant, and welcoming store environment for guests.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle cash operations.
• Resolve customer issues and provide refunds, exchanges, and service with a friendly attitude.
• Maintain store readiness, inventory, pricing accuracy, and adherence to policies.

Skills

Customer service

Cash handling

Leadership experience

English fluency

POS system

Tools

POS system

Job description

Walgreens is seeking a proactive team member to help open and close the store in the absence of management, ensuring all systems start-up and cash handling are in place. You will engage customers, resolve issues, and model a delightful service experience across the floor and back-stock areas.

You will also support operations, assist with inventory, pricing adjustments, and cashier responsibilities, fostering a clean, compliant, and welcoming store environment for guests.