Shift Lead: Customer Service & Food Safety Pro

Applegreen Group; Sicklerville (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services in Sicklerville, NJ, is hiring a Shift Supervisor responsible for leading shifts, delivering exceptional customer service, and enforcing brand standards and food safety.

You will train new team members, monitor cash handling, resolve customer concerns, and supervise opening, daily and closing procedures to ensure smooth operations.

This role offers flexible schedules, paid time off, and a path to grow within a nationwide network of travel plazas.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly, enthusiastic manner.

Responsibilities

• Lead shift operations and ensure brand standards are met.
• Train new team members and monitor cash handling compliance.
• Provide friendly customer service and resolve complaints.
• Execute opening, daily, and closing procedures and maintain POS accuracy.
• Maintain food safety and cleanliness of the plaza.

Skills

Cash handling

Customer service

Leadership

Communication

Job description

Applegreen USA Welcome Centers Central Services in Sicklerville, NJ, is hiring a Shift Supervisor responsible for leading shifts, delivering exceptional customer service, and enforcing brand standards and food safety.

You will train new team members, monitor cash handling, resolve customer concerns, and supervise opening, daily and closing procedures to ensure smooth operations.

This role offers flexible schedules, paid time off, and a path to grow within a nationwide network of travel plazas.