Shift Lead & Customer Service Coach

Extramile; Boise (ID); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Same Day Pay

Fuel Discount

Employee Discount

Profit Sharing Bonus

Advancement Opportunities

Full-Time Benefits

401(k) with Company Match

Tuition Reimbursement

Job summary

Jacksons is seeking a Shift Lead / Head Cashier to oversee daily operations on assigned shifts and lead by example. You will mentor teammates, ensure smooth store operations, and deliver outstanding customer service in a dynamic 24/7 environment.

The role emphasizes leadership during key shifts when management may be unavailable, with opportunities for advancement and full-time benefits. Apply today and join a team focused on service excellence.

Qualifications

• 24/7 availability including nights, weekends, and holidays.
• supervisory experience in foodservice or retail preferred.
• Passion for delivering excellent customer service.
• Strong communication skills and a friendly attitude.
• Lead by example and integrity in every action.
• Team player mindset and collaborative spirit.
• Ability to adapt quickly to changing situations.
• Must meet legal age requirements to sell regulated products.

Responsibilities

• Greet customers with a smile and invite repeat visits.
• Perform cashier duties, ring up sales, and apply promotions.
• Provide fast, friendly service and promote products.
• Maintain store cleanliness of floors, coolers, pumps, and foodservice areas.
• Stock, rotate, and label shelves, coolers, and displays.
• Manage food service and beverage programs to maximize sales.
• Check in vendors and communicate as needed.
• Lead completion of key store tasks and support special projects.
• Assist with schedule adjustments and communicate changes to management.
• Coach and motivate team members with Store leadership.
• Ensure compliance with alcohol, tobacco, Lotto, and local regulations.

Skills

Flexible availability

Supervisory experience

Customer service focus

Team leadership

Job description

Jacksons is seeking a Shift Lead / Head Cashier to oversee daily operations on assigned shifts and lead by example. You will mentor teammates, ensure smooth store operations, and deliver outstanding customer service in a dynamic 24/7 environment.

The role emphasizes leadership during key shifts when management may be unavailable, with opportunities for advancement and full-time benefits. Apply today and join a team focused on service excellence.