Shift Lead: Customer Experience & Team Coach

Jacksons Food Stores; Fruitland (ID); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Same Day Pay

Fuel Discount

Employee Discount

Profit Sharing Bonus

Opportunities for Advancement

Full-Time Benefits

401(k) with Company Match

Tuition Reimbursement

Job summary

Jacksons Food Stores in Idaho is seeking a Shift Lead / Head Cashier. You will oversee daily operations during assigned shifts, lead by example, mentor team members, handle cashier duties, and ensure excellent customer service and store compliance.

This is a full-time opportunity with growth potential. Responsibilities include supervising staff, coordinating schedules, checking in vendors, and promoting products while maintaining a clean, compliant store environment.

Qualifications

• Flexible availability for a 24/7 operation, including nights, weekends and holidays.
• Prior supervisory experience in foodservice or retail preferred.
• A passion for delivering excellent customer service.
• Strong communication skills and a friendly, can-do attitude.
• Lead by example and integrity in every action.
• Team player mindset—working with others to get the job done.
• Ability to think on your feet and adapt quickly to change.
• Must meet legal age requirements to sell regulated products.

Responsibilities

• Greet customers warmly, thank them, and invite return visits.
• Perform cashier duties: ringing sales, applying promotions, accuracy.
• Provide fast, friendly service and promote store products.
• Maintain store cleanliness across sales floor, coolers, pumps, and foodservice areas.
• Stock, rotate, and label shelves, coolers, and displays.
• Manage food service and beverage programs to maximize sales.
• Check in vendors and communicate as needed.
• Lead completion of key store tasks and support special projects.
• Assist with schedule adjustments and communicate changes to management.
• Coach and motivate team members with Store/Asst. Managers.
• Ensure compliance with alcohol, tobacco, Lotto, etc. regulations.

Skills

Supervisory experience

Customer service

Communication

Lead by example

Team player

Adaptability

Legal age for regulated products

Reliable & motivated

Job description

Jacksons Food Stores in Idaho is seeking a Shift Lead / Head Cashier. You will oversee daily operations during assigned shifts, lead by example, mentor team members, handle cashier duties, and ensure excellent customer service and store compliance.

This is a full-time opportunity with growth potential. Responsibilities include supervising staff, coordinating schedules, checking in vendors, and promoting products while maintaining a clean, compliant store environment.