Shift Lead: Customer-First Restaurant Operations

Taco Bell; Somerset (KY); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Taco Bell franchisee is hiring for an Hourly Champion role. This position supports the Restaurant General Manager by running great shifts in a self-sufficient manner and taking ownership to solve problems while guiding teammates.

You will ensure food safety, performance, and guest satisfaction, manage staffing, and uphold company standards in a fast-paced environment. Hours typically average 30+ per week with flexibility to cover peak times.

Qualifikationen

• Strong preference for internal promote form Hourly Champion position.
• Must be at least 18 years old.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to do basic business math.
• Able to stock shelves and coolers.
• Able to oversee and manage subordinate employees and provide direction.
• Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.
• Able to clean the parking lot and grounds surrounding the restaurant.
• Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

Aufgaben

• Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
• Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
• Ensure that all employees present a neat clean appearance and wear company uniform.
• Personally demonstrate the Customer needs are the highest priority.
• Ensure food safety, quality and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive customer relations.
• Greets customers with a smile, is polite and pleasant when speaking with customers.
• Works with urgency.
• Works with management and fellow employees.
• Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand.
• Demonstrates a positive and enthusiastic attitude with co-workers.

Jobbeschreibung

Taco Bell franchisee is hiring for an Hourly Champion role. This position supports the Restaurant General Manager by running great shifts in a self-sufficient manner and taking ownership to solve problems while guiding teammates.

You will ensure food safety, performance, and guest satisfaction, manage staffing, and uphold company standards in a fast-paced environment. Hours typically average 30+ per week with flexibility to cover peak times.