Shift Lead: Team Coach & Guest Experience Champion

Taco Bell; Kendall Township (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Taco Bell is seeking a Shift Lead to support the Restaurant General Manager by running great work shifts and upholding Taco Bell standards. You will take ownership to solve problems, guide Team Members, and ensure tasks and food safety are prioritized while maintaining a welcoming environment for customers.

Daily duties include addressing customer concerns with a smile, giving constructive feedback to Team Members, communicating openly with Restaurant Management, and following cash, security,

Qualifications

• Experience delivering quick, friendly service.
• Ability to guide others and manage shifts effectively.
• Familiarity with safety, cash, inventory and labor policies.

Responsibilities

• Solve customer complaints quickly and with a smile.
• Provide feedback to Team Members in a positive manner.
• Communicate openly and honestly with the Restaurant Management team.
• Follow cash, security, inventory and labor policies and procedures.

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

Taco Bell is seeking a Shift Lead to support the Restaurant General Manager by running great work shifts and upholding Taco Bell standards. You will take ownership to solve problems, guide Team Members, and ensure tasks and food safety are prioritized while maintaining a welcoming environment for customers.

Daily duties include addressing customer concerns with a smile, giving constructive feedback to Team Members, communicating openly with Restaurant Management, and following cash, security,