Shift Lead: Customer-First Pool & Spa Store Leader

LESLIES ISLE OF WIGHT LIMITED; Gilbert (AZ); On-site; USD 18,000 - 21,000; Full time

Job summary

Leslie's in Gilbert, AZ is hiring a Shift Lead 2 to deliver superior customer service and support the General Manager in daily retail operations.

This role includes greeting customers, processing sales at the POS, maintaining a welcoming store, merchandising, and assisting with inventory. Must be 18+, with a high school diploma, valid driver's license, and ability to lift 50 lbs; training completed within two months.

Qualifications

• Must be at least 18 years old.
• High School Diploma or Equivalent, or currently in high school.
• A valid driver's license with reliable transportation.
• Customer service or retail experience preferred.
• Experience leading a team is a plus.
• Ability to complete required training within two months of hire.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet and assist customers with pool and spa care needs.
• Accurately and timely complete sales transactions using the POS system.
• Maintain a clean, well merchandised, welcoming environment.
• Assist with merchandising and inventory control.
• Open and close duties, including bank deposits.

Skills

Customer service

Retail experience

Team leadership

Communication skills

Computer proficiency

Education

High School Diploma or Equivalent

Tools

POS system

Job description

Leslie's in Gilbert, AZ is hiring a Shift Lead 2 to deliver superior customer service and support the General Manager in daily retail operations.

This role includes greeting customers, processing sales at the POS, maintaining a welcoming store, merchandising, and assisting with inventory. Must be 18+, with a high school diploma, valid driver's license, and ability to lift 50 lbs; training completed within two months.