Shift Lead - Customer Experience & Store Ops Pro

Walgreens; Cherry Hill Township (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Cherry Hill, NJ is seeking a responsible retail associate to open and close the store when management is unavailable, manage cash operations, assist customers, and support backroom and inventory processes. You will help maintain displays, pricing signage, and provide friendly service to every guest.

The role emphasizes strong English communication, reliability, and teamwork to ensure smooth daily operations and an exceptional customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license is preferred by state requirements.

Responsibilities

• Opens and closes the store in the absence of store management, handling start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services to ensure a positive experience.
• Maintains inventory accuracy and assists with pricing, displays, and backroom organization.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Cherry Hill, NJ is seeking a responsible retail associate to open and close the store when management is unavailable, manage cash operations, assist customers, and support backroom and inventory processes. You will help maintain displays, pricing signage, and provide friendly service to every guest.

The role emphasizes strong English communication, reliability, and teamwork to ensure smooth daily operations and an exceptional customer experience.