Shift Lead: Customer Experience & Store Ops

Walgreens; West Jordan (UT); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Utah West Jordan seeks a flexible team member to operate the store in the absence of management, handle open/close, cash handling, and ensure the floor and stockroom are ready for the business day. The role involves opening the back door for deliveries and maintaining store readiness.

You will model a distinctive customer experience, support store operations, pricing, and inventory accuracy, and act as a liaison between management and team to ensure smooth daily execution.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, refunds, and cash drops to the safe; provide change at registers.
• Model and deliver a distinctive customer experience.
• Assist with store operations: pricing, signage, inventory accuracy, and backdoor deliveries.
• Serve as a liaison between management and team; communicate tasks when management is not present.

Skills

Leadership

Customer service

Cash handling

English language proficiency

Job description

Walgreens in Utah West Jordan seeks a flexible team member to operate the store in the absence of management, handle open/close, cash handling, and ensure the floor and stockroom are ready for the business day. The role involves opening the back door for deliveries and maintaining store readiness.

You will model a distinctive customer experience, support store operations, pricing, and inventory accuracy, and act as a liaison between management and team to ensure smooth daily execution.