Shift Lead - Customer Experience & Store Ops

Walgreens; Twin Falls (ID); On-site; USD 23,419,000 - 57,308,000; Full time

Job summary

Walgreens in Twin Falls, ID is seeking a leader who can open and close the store in the absence of management, handle cash and daily store tasks, and ensure a welcoming shopping experience for customers.

The role also involves assisting with inventory, pricing, displays, and basic operations to support a smooth, compliant store day. Prior supervisory or key holder experience is preferred, with strong English communication skills.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and start-ups.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, resolves issues and answers questions to ensure a positive experience.
• Maintains store keys, pricing, inventory, and basic store systems.
• Supports store operations, cash handling, vendor deliveries, merchandising, and safety/regulatory requirements.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Twin Falls, ID is seeking a leader who can open and close the store in the absence of management, handle cash and daily store tasks, and ensure a welcoming shopping experience for customers.

The role also involves assisting with inventory, pricing, displays, and basic operations to support a smooth, compliant store day. Prior supervisory or key holder experience is preferred, with strong English communication skills.