Shift Lead: Delightful Customer Experience & Store Ops

Walgreens; Dover (NH); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Dover, NH, is seeking a role that supports store operations, customer service, and cash handling. The position involves opening and closing the store when management is absent, handling returns and refunds, and ensuring accurate pricing and stock levels.

Strong English skills and prior leadership experience are required. The role focuses on delivering a positive customer experience, assisting with daily tasks, and supporting inventory control and store maintenance under the

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management and handles start‑up, cash handling, and stocking readiness.
• Handles product returns, refunds, cash drops, and cash register transactions.
• Delivers a distinctive customer experience and assists customers with products and services.

Skills

Leadership

English proficiency

Inventory control knowledge

PTCB certification

Job description

Walgreens in Dover, NH, is seeking a role that supports store operations, customer service, and cash handling. The position involves opening and closing the store when management is absent, handling returns and refunds, and ensuring accurate pricing and stock levels.

Strong English skills and prior leadership experience are required. The role focuses on delivering a positive customer experience, assisting with daily tasks, and supporting inventory control and store maintenance under the