Shift Lead: Customer Experience & Store Operations

Walgreens; Baton Rouge (LA); On-site; USD 48,712,000 - 57,308,000; Full time

Job summary

Walgreens in Baton Rouge, LA, is hiring for a customer-focused team member to open and close the store in the absence of management, manage cash tasks, and ensure floor readiness for daily business. You will assist with vendor deliveries, returns, refunds, and pricing as required.

The role emphasizes delivering a distinctive customer experience, engaging with shoppers, and upholding store standards. Prior leadership or key-holder experience is preferred, with emphasis on English fluency.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling system start-ups and cash tasks.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive customer experience.
• Engages customers and patients by greeting them and assisting with products and services.
• Resolves customer issues and shares best practices to ensure a positive experience.

Skills

Leadership

English fluency

Store systems

Cash handling

Customer service

Tools

Store equipment

Job description

Walgreens in Baton Rouge, LA, is hiring for a customer-focused team member to open and close the store in the absence of management, manage cash tasks, and ensure floor readiness for daily business. You will assist with vendor deliveries, returns, refunds, and pricing as required.

The role emphasizes delivering a distinctive customer experience, engaging with shoppers, and upholding store standards. Prior leadership or key-holder experience is preferred, with emphasis on English fluency.