Shift Lead: Customer Experience & Store Ops

Walgreens; Los Ranchos de Albuquerque (NM); In loco; USD 24.000 - 31.000; Tempo pieno

Descrizione del lavoro

Walgreens is seeking a retail lead role in New Mexico. The position emphasizes taking charge in the store during manager absence, handling cash, inventory, pricing, and daily operations while delivering exceptional customer service.

Responsibilities include opening/closing, transactions accuracy, vendor coordination, and maintaining store standards. English fluency and willingness to obtain PTCB certification or license are required.

Competenze

• One year of leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.
• Willing to obtain PTCB certification or pharmacy license as required by state.

Mansioni

• Opens and closes the store in the absence of store management with required cash handling and start-ups.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Holds store keys to open/close without management and assists with vendor deliveries via backdoor.
• Registers all related sales, records scanning errors, price verifications and price changes.
• Maintains accurate inventory counts and stockroom organization, and executes price-related signage.
• Ensures compliance with state/local laws for regulated products and observance of company policies.

Conoscenze

Leadership experience

Customer service

English fluency

Formazione

PTCB certification or pharmacy license

Descrizione del lavoro

Walgreens is seeking a retail lead role in New Mexico. The position emphasizes taking charge in the store during manager absence, handling cash, inventory, pricing, and daily operations while delivering exceptional customer service.

Responsibilities include opening/closing, transactions accuracy, vendor coordination, and maintaining store standards. English fluency and willingness to obtain PTCB certification or license are required.