Shift Lead: Customer Experience & Store Ops

Walgreens; Bernalillo (NM); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bernalillo, NM is seeking a reliable team member to open and close the store in the absence of management, handle cash, assist customers, and help maintain floor and stockroom readiness. You will process returns, refunds, and cash drops, support product placement and pricing, and model outstanding customer service to create a distinctive Walgreens experience.

One year of leadership or retail key holder experience is preferred; English fluency required; certification or license for

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Possession of PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in absence of management, handling start-ups and cash.
• Completes returns, refunds, cash drops to the safe, and provides change.
• Models and delivers a distinctive customer experience.
• Engages customers, greets shoppers, and assists with products and services.
• Maintains inventory and supports displays and pricing.

Skills

Customer service

Leadership

Cash handling

Store operations

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Bernalillo, NM is seeking a reliable team member to open and close the store in the absence of management, handle cash, assist customers, and help maintain floor and stockroom readiness. You will process returns, refunds, and cash drops, support product placement and pricing, and model outstanding customer service to create a distinctive Walgreens experience.

One year of leadership or retail key holder experience is preferred; English fluency required; certification or license for