Shift Lead: Customer Experience & Store Ops

Walgreens; Hillsboro (OR); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Hillsboro, OR is seeking team members to operate the store when management is absent, handling system start-ups, cash handling, and ensuring the floor and stock room are ready for the day. You will assist customers, process returns and refunds, and maintain accurate pricing and displays across departments while delivering a distinctive customer experience.

This role emphasizes maintaining store condition, supporting the pharmacy window as needed, and providing excellent service to

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management.
• Process product returns, order voids, refunds, and cash drops.
• Ensure floor and stock room are ready for the business day.

Skills

Leadership

Customer service

English fluency

POS systems

Tools

POS systems

Job description

Walgreens in Hillsboro, OR is seeking team members to operate the store when management is absent, handling system start-ups, cash handling, and ensuring the floor and stock room are ready for the day. You will assist customers, process returns and refunds, and maintain accurate pricing and displays across departments while delivering a distinctive customer experience.

This role emphasizes maintaining store condition, supporting the pharmacy window as needed, and providing excellent service to