Shift Lead — Customer Experience & Store Ops

Walgreens; Excelsior Springs (MO); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens is hiring for a part-time role in Excelsior Springs, MO. The associate will open and close the store when management is unavailable, perform required cash handling, process refunds, and assist with vendor deliveries.

The position emphasizes delivering a distinctive customer experience and maintaining accurate inventory and displays. Qualifications include at least one year in a leadership or key holder role, fluency in English, and a valid PTCB certification or state pharmacy license.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking in English.
• Arrest/conviction records may be considered.
• Valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash start-ups.
• Completes returns, refunds, cash drops, and price changes as needed.
• Maintains inventory accuracy and basic pricing signage.
• Assists with displays, back room, and vendor deliveries as required.
• Provides customer service and resolves issues to ensure a positive experience.
• Maintains store systems knowledge and supports team as needed.

Skills

Leadership

Cash handling

Customer service

Store operations

English fluency

Education

PTCB certification

Pharmacy license

Tools

Store systems

Job description

Walgreens is hiring for a part-time role in Excelsior Springs, MO. The associate will open and close the store when management is unavailable, perform required cash handling, process refunds, and assist with vendor deliveries.

The position emphasizes delivering a distinctive customer experience and maintaining accurate inventory and displays. Qualifications include at least one year in a leadership or key holder role, fluency in English, and a valid PTCB certification or state pharmacy license.