Shift Lead — Customer Experience & Store Ops

Walgreens Co.; Benton (AR); In loco; USD 24.000 - 31.000; Tempo pieno

Descrizione del lavoro

Walgreens Co. is seeking a Store Associate who can operate independently when management is absent, handle cash transactions, and ensure the floor and stock room are ready for business.

You will help with returns, refunds, and price changes while maintaining an outstanding customer experience. You will greet customers, assist with products, and model Walgreens service traits while supporting inventory and backdoor processes with the team.

Competenze

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Mansioni

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room readiness.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services.
• Manages pricing changes and ensures proper signage, following local regulations when applicable.
• Maintains accurate inventory counts and oversees stockroom and on-hand quantities.
• Assists with vendor deliveries, backdoor access and order exceptions on release day.

Conoscenze

Leadership experience

English fluency

Customer service

Formazione

PTCB certification / pharmacy license

Strumenti

POS system

Inventory software

Descrizione del lavoro

Walgreens Co. is seeking a Store Associate who can operate independently when management is absent, handle cash transactions, and ensure the floor and stock room are ready for business.

You will help with returns, refunds, and price changes while maintaining an outstanding customer experience. You will greet customers, assist with products, and model Walgreens service traits while supporting inventory and backdoor processes with the team.